At Classicfazhions, managed by Improweb It Solutions Private Limited, we prioritize offering our customers a seamless and stress-free shopping journey. In this document, “we,” “our,” and “us” represent Improweb It Solutions Private Limited, while “you,” “your,” and “user” indicate our valued customers. We recognize that fashion choices may change, and you may sometimes wish to cancel your order. Below, we outline our cancellation policy for your reference:
Order Cancellation Before Shipment
Orders may be cancelled within 24 hours of placement or prior to shipment, whichever condition applies first.
To proceed with cancellation, kindly connect with our customer service team through email.
When an order qualifies for cancellation, we will issue a complete refund to your original mode of payment within 5–7 business days.
Orders Already Shipped
If the order has already been dispatched, it cannot be cancelled. However, once the package is delivered, you are welcome to request a return in accordance with our Return & Refund Policy.
Order Modification
At present, we do not support changes to products or delivery addresses once an order has been confirmed. You would need to cancel the order (if applicable) and then place a fresh order.
Contact for Cancellation
For any cancellation inquiries, please get in touch with our support team at:
improwebitsolutions@gmail.com
We sincerely value your cooperation and loyalty. For further questions, please do not hesitate to reach out to us.